Frequently asked questions

Everything you need to know about ordering, delivery, payment and Australian vaping regulations.

Do I need a prescription to purchase nicotine vaping products in Australia?+

Under current TGA regulations, therapeutic nicotine vaping products require a prescription from a registered Australian healthcare provider. Requirements vary by state and are subject to change. Please consult your GP or refer to the TGA's latest guidance at tga.gov.au.

What is the minimum age to purchase?+

How long does shipping take across Australia?+

What nicotine strengths are available?+

What flavour profiles do you carry?+

What payment methods do you accept?+

What is your returns policy?+

Information on this page is general in nature and may change with TGA and state/territory regulation. Always refer to tga.gov.au for the latest guidance.